Chatwoot Cloud alternatives: 5 free & open-source picks
Curated, verified, and actually free. No trials, no crippled tiers. Star counts and last-activity dates checked by hand, not scraped and forgotten.
Una bandeja de soporte completa con chat, correo y centro de ayuda; software gratuito, tareas de servidor facturables.
licenseMIT
runsyour server
installDocker Compose on a Linux VM, followed by environment, database, reverse-proxy and TLS configuration
dataApplication data in PostgreSQL, queues/cache in Redis, and attachments on local disk or S3-compatible/cloud object storage
the catch vs Chatwoot CloudThe software is the same core, but you lose Chatwoot Cloud's managed upgrades, backups, monitoring and incident response.
setupProvisioning a Linux server and correctly wiring DNS/TLS, SMTP, PostgreSQL/Redis and storage
facts verified 2026-08-11
Una bandeja compartida para dos puestos y chat en vivo acoplados a un CRM; gratis hasta que los límites se vuelven colegas.
licenseproprietary, free
runstheir cloud
installHosted signup, then connect a team inbox/email and add the website tracking or chat-widget code
dataCRM contacts and conversation history in HubSpot's cloud; records export to spreadsheet files and conversations are available through its API
the catch vs Chatwoot CloudIt is capped at two users and replaces Chatwoot's omnichannel support model with a CRM-centric inbox.
setupConnecting and verifying the shared email inbox and website domain
facts verified 2026-08-11
Chat en vivo, tickets y base de conocimiento por cero dólares; la pequeña insignia es lo que hace que las cuentas cuadren.
licenseproprietary, free
runstheir cloud
installHosted signup, then paste the generated JavaScript widget or install a CMS plugin
dataChats, tickets and contacts in tawk.to's cloud account; chat and ticket exports are JSON
the catch vs Chatwoot CloudYou accept vendor branding and less control over inbox workflows and data than Chatwoot Cloud.
setupAccess to edit the website or install its CMS plugin
facts verified 2026-08-11
Una bandeja compartida alojada, chat en vivo y cola de tickets para dos usuarios; la base de conocimiento vive arriba.
licenseproprietary, free
runstheir cloud
installHosted signup, then connect a team inbox/email and add the website tracking or chat-widget code
dataCRM records, tickets and conversation history in HubSpot's cloud; records export to spreadsheet files and conversations are available through its API
the catch vs Chatwoot CloudThe two-user free ceiling and shallower support automation make it a small-team stopgap rather than an equivalent managed inbox.
setupConnecting and verifying the shared email inbox and website domain
facts verified 2026-08-11
Un escritorio de tickets alojado real para usuarios ilimitados, siempre que Helpdesk sea tu única app gratuita de Odoo.
licenseproprietary, free
runstheir cloud
installHosted Odoo Online signup with Helpdesk selected as the single free app
dataAn Odoo Online PostgreSQL database in Odoo's cloud, with record exports and downloadable ZIP database backups
setup✓ installs clean
the catch vs Chatwoot CloudThe one-app-free rule and Odoo-wide workflow model are less focused than Chatwoot Cloud's support inbox.
facts verified 2026-08-11
last updated 2026-08-11 · no votes, no pay-to-list · just what's real
| tool | license | running it | platforms | stars | active |
|---|---|---|---|---|---|
| Chatwoot | MIT | self-host, real ops | web, ios, android, self-hosted | 35,534 | 2026-08 |
| HubSpot Free CRM | proprietary, free | they host it | web, ios, android | — | — |
| tawk.to | proprietary, free | they host it | web, macos, windows, ios, android | — | — |
| HubSpot Free Help Desk | proprietary, free | they host it | web, ios, android | — | — |
| Odoo Helpdesk One App Free | proprietary, free | they host it | web | — | — |
La gente todavía paga por Chatwoot Cloud porque el software de soporte solo sobrevive si no se pierde ni se enruta mal un mensaje de un cliente, y cada canal se comporta distinto. El costo recurrente compra entrega de mensajes, webhooks, hilos, identidad, permisos, adjuntos, notificaciones, spam, búsqueda, disponibilidad y retención, no solo la interfaz visible. If none of that applies to you, any pick above saves $228 a year.
Is there a free alternative to Chatwoot Cloud?
Yes: Chatwoot, HubSpot Free CRM, tawk.to and 2 more. Every tool on this page is either open source or genuinely free to use long-term: no trials, no crippled tiers.
Should I just build my own Chatwoot Cloud?
Our verdict is PARCIAL. El ciclo principal es construible, pero un reemplazo confiable se convierte en un verdadero proyecto de fin de semana o varios días. Para Chatwoot Cloud, usa una bandeja de entrada compartida gestionada y un widget de sitio web en lugar de operar Chatwoot tú mismo. El límite real son las actualizaciones gestionadas, los respaldos, la infraestructura de entrega, el soporte y las integraciones, además de las integraciones de canal y las operaciones de soporte. If you'd rather build, the exact one-shot prompt is free at puedovibecodearlo.app/chatwoot-cloud.
