Crisp alternatives: 7 free & open-source picks
Curated, verified, and actually free. No trials, no crippled tiers. Star counts and last-activity dates checked by hand, not scraped and forgotten.
Una bandeja de entrada de soporte adecuada con chat, correo y centro de ayuda; software gratis, tareas de servidor facturables.
licenseMIT
runsyour server
installDocker Compose on a Linux VM, followed by environment, database, reverse-proxy and TLS configuration
dataApplication data in PostgreSQL, queues/cache in Redis, and attachments on local disk or S3-compatible/cloud object storage
the catch vs CrispYou replace Crisp's managed service with Docker, upgrades, backups and channel-deliverability work.
setupProvisioning a Linux server and correctly wiring DNS/TLS, SMTP, PostgreSQL/Redis and storage
facts verified 2026-08-11
Un escritorio moderno de correo y chat en vivo en un stack compacto, porque al parecer eso estaba permitido.
licenseAGPL-3.0
runsyour server
installRun Docker Compose with an edited config file, or launch the release binary against PostgreSQL
dataRecords in PostgreSQL, queues/cache in Redis, and uploads on the local filesystem or S3-compatible object storage
the catch vs CrispLibreDesk is newer, less proven and has far fewer integrations than Crisp.
setupDocker plus a correct config, encryption key, PostgreSQL/Redis and mail/channel credentials
facts verified 2026-08-11
Un escritorio de chat en vivo probado en batalla con enrutamiento, transcripciones y respuestas predefinidas; la interfaz ya ha visto de todo.
licenseApache-2.0
runsyour server
installUpload the release archive to a PHP web server and run the browser installer, or deploy its Docker image
dataChats and settings in MySQL/MariaDB, with uploads and media in writable server-side storage directories
the catch vs CrispIt covers chat well but has an older agent experience and a weaker shared-inbox and integration story than Crisp.
setupA PHP 8.2+/MySQL web host, a pre-created database and correct filesystem permissions
facts verified 2026-08-11
Una bandeja de entrada compartida y chat en vivo para dos asientos integrada a un CRM; gratis hasta que los límites se vuelvan colegas.
licenseproprietary, free
runstheir cloud
installHosted signup, then connect a team inbox/email and add the website tracking or chat-widget code
dataCRM contacts and conversation history in HubSpot's cloud; records export to spreadsheet files and conversations are available through its API
the catch vs CrispThe free inbox is limited to two users and feels CRM-first rather than like Crisp's compact omnichannel team inbox.
setupConnecting and verifying the shared email inbox and website domain
facts verified 2026-08-11
Chat en vivo, tickets y base de conocimiento por cero dólares; la pequeña insignia es como sobreviven las cuentas.
licenseproprietary, free
runstheir cloud
installHosted signup, then paste the generated JavaScript widget or install a CMS plugin
dataChats, tickets and contacts in tawk.to's cloud account; chat and ticket exports are JSON
the catch vs CrispThe free widget carries tawk.to branding and offers less flexible automation and inbox polish than Crisp.
setupAccess to edit the website or install its CMS plugin
facts verified 2026-08-11
Un escritorio de tickets alojado real para usuarios ilimitados, siempre que Helpdesk sea tu única app gratis de Odoo.
licenseproprietary, free
runstheir cloud
installHosted Odoo Online signup with Helpdesk selected as the single free app
dataAn Odoo Online PostgreSQL database in Odoo's cloud, with record exports and downloadable ZIP database backups
setup✓ installs clean
the catch vs CrispIts one-app-free constraint makes expansion awkward, and the support experience is less focused than Crisp's.
facts verified 2026-08-11
Una bandeja de entrada compartida alojada, chat en vivo y cola de tickets para dos usuarios; la base de conocimiento está en el nivel superior.
licenseproprietary, free
runstheir cloud
installHosted signup, then connect a team inbox/email and add the website tracking or chat-widget code
dataCRM records, tickets and conversation history in HubSpot's cloud; records export to spreadsheet files and conversations are available through its API
the catch vs CrispTwo free users and paywalled knowledge-base and automation depth create a much tighter ceiling than Crisp.
setupConnecting and verifying the shared email inbox and website domain
facts verified 2026-08-11
last updated 2026-08-11 · no votes, no pay-to-list · just what's real
ChaskiqThe homepage still smiles; the repo carries an open abandonment report and years of unresolved production-install breakage.
PapercupsEveryone still recommends it; the main repo has not moved since February 2024.
| tool | license | running it | platforms | stars | active |
|---|---|---|---|---|---|
| Chatwoot | MIT | self-host, real ops | web, ios, android, self-hosted | 35,534 | 2026-08 |
| LibreDesk | AGPL-3.0 | docker to self-host | web, self-hosted | 2,682 | 2026-08 |
| Live Helper Chat | Apache-2.0 | self-host, real ops | web, self-hosted | 2,236 | 2026-08 |
| HubSpot Free CRM | proprietary, free | they host it | web, ios, android | — | — |
| tawk.to | proprietary, free | they host it | web, macos, windows, ios, android | — | — |
| Odoo Helpdesk One App Free | proprietary, free | they host it | web | — | — |
| HubSpot Free Help Desk | proprietary, free | they host it | web, ios, android | — | — |
La gente todavía paga por Crisp porque el software de soporte sobrevive porque perder o mal dirigir un mensaje de un cliente es costoso y cada canal se comporta de manera diferente. El costo recurrente compra entrega de mensajes, webhooks, hilos, identidad, permisos, archivos adjuntos, notificaciones, spam, búsqueda, tiempo de actividad y retención, no solo la interfaz visible. If none of that applies to you, any pick above saves $540 a year.
Is there a free alternative to Crisp?
Yes: Chatwoot, LibreDesk, Live Helper Chat and 4 more. Every tool on this page is either open source or genuinely free to use long-term: no trials, no crippled tiers.
Should I just build my own Crisp?
Our verdict is PARCIAL. El ciclo principal se puede construir, pero un reemplazo confiable se convierte en un proyecto de fin de semana o de varios días. Para Crisp, combina el chat del sitio web y una bandeja de entrada compartida para un equipo pequeño de soporte. La barrera real son la bandeja de entrada multicanal, la entrega del chat, la base de conocimientos, las campañas y el precio por espacio de trabajo, además de las integraciones de canales y las operaciones de soporte. If you'd rather build, the exact one-shot prompt is free at puedovibecodearlo.app/crisp.
